Frequently Asked Questions
General
When will the full range of kits be available?
This is a temporary website for our Camel kits. The full website will launch in mid-May. We will provide updates on the timing of the full launch via our instagram page @thefabledthread
I am new to embroidery, will I be able to make this?
Delivery and Returns
How soon will I receive my kit?
All orders will be shipped within three business days of receiving your order.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Can I return my delivery?
Product:
What is included in my kit?
The Camels come with the design printed on heavy cotton twill, full colour and stitching plans, all the DMC thread on colour coded bobbins, two needles, a 6 inch or 7 inch hoop frame and comprehensive instructions.
What happens if I run short of threads?
All kits are provided with an excess of thread. However if you do experience a shortage, contact hello@thefabledthread.com.
What do I do with my finished piece?
All pieces will look slightly distorted when you finish them, but don’t worry about this, they are easily straightened in the stretching process. For pieces to be framed, please refer to the how to guide on mounting which explains the way we do this. You can find this on our instagram or YouTube pages
Can I sell what I have made?
We are afraid not. The instructions provided in all our kits and the finished items made from them are for your personal use only. They must not be copied, reproduced or sold.